Privacy Policy

Who we are

[PEPTAW LLC, address] ("Peptaw") operates this site. Questions: [support email].

What we collect

Information you give us: name, email, phone number, shipping and billing address, your dog's name, weight, age and activity level (from the quiz), and order details.

Payment details are handled by our payment processor; we do not store full card numbers.

Automatically collected: device and browser data, pages viewed, and referral source, via cookies and similar technologies.

How we use it

To process and ship orders, give dosing guidance, provide support, send order updates, send marketing you have agreed to, prevent fraud, and improve the site.

SMS and text messages

If you opt in, you agree to receive recurring automated text messages from Peptaw, including order updates and, if you chose it, marketing, at the number you provided. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel. Reply HELP for help or email [support email].

We do not sell or share your mobile number or SMS consent with third parties for their marketing.

Meta Pixel and advertising

We use the Meta (Facebook and Instagram) Pixel on this site. It collects information about your visit and actions, such as page views, quiz completion, and purchases, and shares it with Meta so we can measure and improve our ads and show you relevant ads. Meta may use this data under its own privacy policy.

You can limit ad personalization in your Facebook and Instagram ad settings, use your browser's privacy controls, or contact us to opt out.

Sharing

We share data with service providers that help us run the business (payments, shipping, email and SMS, analytics, advertising platforms) and when required by law. We do not sell your personal information for money.

Your choices and rights

You can ask to access, correct, or delete your data, and unsubscribe from marketing email using the link in any message. Residents of some states have additional rights under state privacy laws; contact us to exercise them.

Retention and security

We keep data as long as needed for the purposes above and legal obligations, and use reasonable safeguards. No method of transmission is perfectly secure.

Children

Our site is for adults 18 and over and is not directed to children.

Changes

We may update this policy and will post the new date above.